Village of Evendale Recreation Department & Evendale Cultural Arts Center
• Register Now •

Refund Policy


The following refund policy applies to all programs unless otherwise noted.  

1. A refund may be issued when a class or program is canceled or closed by the Recreation Department or Cultural Arts Center because of low enrollment or other circumstances.

2. A refund may be issued when requested at least seven (7) days before the first class or program meeting, provided the request does not reduce the participation level below the required minimum.

3. A refund may be issued when a patron becomes ill.  The Department or Center may request the patron to present a doctor’s statement and notify the Department or Center before the start of a class or program.

4. A refund may be issued when the patron moves from the area. Refund Payouts

5. Refunds may be granted in one of three ways – check refund, credit card refund, or by a credit being placed on the patron’s account here at the Recreation Department or the Cultural Arts Center. No cash refunds will be issued at any time.  Refund checks take about 7 - 14 business days to process. 

6. For patron-requested refunds of $20.00 and under, the patron may receive a credit for future use. This “immediate” refund method will allow patrons to use the credit to pay for future classes, memberships, programs, and activities.  If the amount is $5.00 or less, a credit will be placed on the patron’s account.



Return to Previous List